Sales 101

Mac McCormickSales

Sales 101 teaches basic sales philosophies and concepts that will help you better connect with your customers and teach you how to guide the conversation to get the information you need to provide the best service possible. In the lessons enclosed, we will discuss: The Basics Selling isn’t difficult. Sell yourself. You’re the PROFESSIONAL. Know your customer. Provide the experience. The … Read More

True Tech Master Certification

Mac McCormick

True Tech Master Certification

Congratulations! If you’ve made it this far, that means you’ve passed the core True Traning courses and are ready to take the next, and final, step in becoming a Certified True Technician. Click on the final exam below to get started.

Transmission

Mac McCormickTransmission

This course covers the introduction to and service of the transmission system. In the lessons enclosed, we will discuss: Introduction to the Transmission System How a Transmission Works: The Basics Types of Transmissions Manual Transmissions Automatic Transmissions Transmission Fluid What’s in Transmission Fluid? Automatic Transmission Fluid (ATF) Continuously Variable Transmission Fluid (CVT) Transmission Problems Signs of Transmission Problems Causes of … Read More

Engine

Mac McCormickEngine

This course covers the introduction to and service of the engine’s lubrication system. In the lessons enclosed, we will discuss: Introduction to the Engine’s Lubrication System. Critical Components The Effects of Friction on an Engine. Types of Friction Results of Friction The Danger of Cold Starts Severe Driving Conditions Motor Oil 5 Major Functions of Motor Oil What’s in Motor … Read More

Fuel

Mac McCormickFuel

This course covers the introduction to and proper care of the fuel system. In the lessons enclosed, we will discuss: Introduction to the fuel system. The difference between PFI & GDI engines. Hard carbon deposits and their effect on vehicle performance. GDI issues. The dangers of ethanol fuel. The benefits of using True Brand products. How to perform a proper … Read More

Coolant

Mac McCormickCooling System

Introduction to the Cooling System How the Cooling System Works: The Basics Cooling System Components Growing Complexity What’s Been Added Special Circuits for Hybrids Coolant Coolant Major Functions Coolant Components Types of Coolant Premix vs Concentrate Cooling System Problems Low Coolant Leaks Coolant Breaks Down Coolant System Failure Cooling System Service Types of Cooling System Service The Problem with Drain … Read More

Power Steering

Mac McCormickPower Steering

Power steering fluid can be referred to as “The Forgotten Fluid,” as it is perhaps the most overlooked element of fluid preventative maintenance.  In this lesson, we will learn about Power Steering System Basics What is Power Steering? Types of Power Steering Systems. The Parts of the Power Steering System